GloBird Energy

Energy

Find your serial number

Find your serial number

How to find your system serial number

It is crucial to find your system serial number as it will help us to access your device and schedule the best option of charge/discharge for you. Currently we are supporting three brands: Tesla/Sungrow/Alpha. You can find detail instructions to find your system serial number.


To find your Tesla Serial Number (TSN), you can check the Tesla App or your physical Tesla Powerwall battery.

  1. On your Tesla App

    1. From the Home screen, navigate to Settings and select My Home Info
    2. A screen will display your Serial number and Version.



  2. On your Tesla Powerball

    1. Open the door of the Backup Gateway by pressing the latch located on the right-hand side of the unit (in the middle).
    2. The serial number is located on the line called “TSN:” which stands for Tesla Serial Number.


To find your Sungrow Serial Number, you can check the Sungrow App or your physical Sungrow Inverter.

  1. On your Sungrow App
    Click the button the right corner of your home screen and select device, you will see your SN number under “Energy Storage System” which start with”A”.

  2. On your Sungrow Inverter
    Sungrow Inverter Serial Numbers can be found on the nameplate which located on the right-hand side of the inverter.


To find your Alpha Serial Number, you can check the Alpha App or your physical Alpha Inverter.

  1. On your Alpha App
    On your home screen, you will see your SN number on the top of the screen.
  2. On your Alpha Inverter

    Alpha Inverter Serial Numbers& check code can be found on the outside of your package box or nameplate which located on the right-hand side of the of the inverter and inverter serial number is starting with “AL”.


To find your SolaX Serial Number, you can check the SolaXCloud App or your physical SolaX Inverter.

  1. On your SolaXCloud App
    On your home screen, navigate to “Device” page, you will see your inverter number on the right-hand side. You can also click the device, and the next page will bring more information of your device.

  2. On your SolaX Inverter
    SolaX Inverter Serial Number can be found on the side of the inverter.


To find your Sigenergy Serial Number, you can check the Mysigen App or your physical Sigenergy Inverter.

  1. On your Mysigen App
    On your home screen, go to the “Device” page, where you will find your SN number displayed in the top banner.
  2. On your Sigenergy Inverter
    Sigenergy Inverter Serial Number can be found on the side of the inverter.